Toyota Quality Down, Mercury Lives October 17, 2007, 10:23:15 AM As much as we've discussed the bias of Consumer Reports in the past, it looks like Ford has impressed them:http://detnews.com/apps/pbcs.dll/article?AID=/20071017/AUTO01/710170333/1148Note some key phrases, though:QuoteStill, 90 percent of the cars and trucks on Consumer Reports' list of the most-reliable vehicles are from puppiesanese manufacturers. In fact, Toyota still had more models on that list than any other automaker.QuoteChampion said Ford's quality improvements appear to be real and sustained. He said the quality of Ford's cars and trucks has been improving consistently for the past five years.Ford's big bugaboo, he added, is its products' styling."The problem with Ford vehicles is that they're a bit boring," he said.While Ford's quality has been improving, Toyota's has been declining."Just because a vehicle is made in puppiesan, doesn't mean it has bulletproof quality," Champion said.QuoteToyota representatives in the audience at Consumer Reports' Tuesday presentation reacted coolly to the findings and tried to downplay their importance."We're going to look forward to buttstuffyzing their data in depth," said Toyota spokesman John McCandless, who said Toyota's internal quality studies have not identified problems with any of the three models given bad marks by Consumer Reports. "I don't think it will impact sales."Some industry observers disagreed. "I would expect them to say that," said Erich Merkle of IRN Inc.In other words...the bias lives on. Still, it's a rare victory for Ford nowadays. With extremely safe new vehicles, some of the most solid lineups they've had in years, and now with quality kudos, Ford is looking fairly spiffy right now. Now if they could only fire their asshat designers and get some good looking vehicles...Oh, and Mulally reiterated that Mercury is still alive:http://www.autoweek.com/apps/pbcs.dll/article?AID=/20071016/FREE/71016001/1530/FREEQuoteMulally, lumping Mercury’s sales performance in with Lincoln, said: “It’s a great product line, and dealers are very happy with it. Sales are spectacular for Lincoln Mercury. In some areas, Lincoln Mercury has been growing faster than Ford.”WHOOP! WHOOP! I smell marketing PR [/SIZE] Quote Selected
Toyota Quality Down, Mercury Lives Reply #1 – October 17, 2007, 10:47:32 AM Here's to Fords and Mercury's may they never be put to rest. A+:birdsmily: Quote Selected
Toyota Quality Down, Mercury Lives Reply #2 – October 17, 2007, 11:05:33 AM A bias toward puppiesenese cars? Really? I never thought Consumer Reports was biased toward puppiesenese cars. After all they always tell the truth (car seat incident):rolleyes: Quote Selected
Toyota Quality Down, Mercury Lives Reply #3 – October 17, 2007, 01:24:47 PM I work at a Lincoln/Mercury dealership. Milt Taylor Lincoln Mercury in fact.The new cars are amazing. The new Sable? Very nice. Montego or not the car is freaking amazing. Quote Selected
Toyota Quality Down, Mercury Lives Reply #4 – October 17, 2007, 01:52:04 PM The thing about all the new Ford/Lincoln/Mercury models is...On paper, they're an incredible bargain.In reality, they're extremely well constructed and reliable.In crash testing, they're very, very safe.In features they are mostly on par with other automakers, with some things (like the Sync option) unique.But in styling...not so much uniqueness. I like the way they look, and happen to be fond of the Mercury versions vs. the Ford versions. But are these vehicles too stylized now? There is no roughness, no sharp edges...it's all dumbed down. Yeah, everyone else is like that too. I find it difficult to call the Fusion "bland" compared to a Camry or Accord. But they're all vanilla to begin with. Consumers are buying based upon what's "on paper" and less by what their eyes see. There is no passion in that. And automakers keep giving them more of the same bland stuff.Guess I'm just stuck in the '80s when Ford vehicles had almost everything: safety, luxury features, and unique styling. (And lack of power! Woohoo!). You can't have everything. Quote Selected
Toyota Quality Down, Mercury Lives Reply #5 – October 17, 2007, 02:17:25 PM Eric-The 80's automobiles were suppose to look (aero-dynamic)? But now there just making up things as they go. There's no looking back because it's in the future now. And making those cars similar to the other companys is their way of saying that they are better. LOL Quote Selected
Toyota Quality Down, Mercury Lives Reply #6 – October 17, 2007, 02:24:08 PM Quote from: CougarSE;182986I work at a Lincoln/Mercury dealership. Milt Taylor Lincoln Mercury in fact.The new cars are amazing. The new Sable? Very nice. Montego or not the car is freaking amazing.Too bad the name change didn't help them sell any better. In fact, the 500, Montego, and Freestyle are selling worse as the Taurus/X, and Sable. "What is in a name?" Not much, apparently.It's good to see CR forced to admit that, yes, Toyota can fail.And wow! Nice new format, detnews!:headbang: Quote Selected
Toyota Quality Down, Mercury Lives Reply #7 – October 17, 2007, 02:26:43 PM Quote from: EricCoolCats;182952As much as we've discussed the bias of Consumer Reports in the past, it looks like Ford has impressed them:http://detnews.com/apps/pbcs.dll/article?AID=/20071017/AUTO01/710170333/1148Note some key phrases, though:In other words...the bias lives on. Still, it's a rare victory for Ford nowadays. With extremely safe new vehicles, some of the most solid lineups they've had in years, and now with quality kudos, Ford is looking fairly spiffy right now. Now if they could only fire their asshat designers and get some good looking vehicles...Oh, and Mulally reiterated that Mercury is still alive:http://www.autoweek.com/apps/pbcs.dll/article?AID=/20071016/FREE/71016001/1530/FREEWHOOP! WHOOP! I smell marketing PR [/SIZE]Yay!!!How did Chrysler fare? My PT Cruiser may very well be the worst car I've ever owned - what a piece of falling apart . Quote Selected
Toyota Quality Down, Mercury Lives Reply #8 – October 17, 2007, 02:33:12 PM Thanks for the kind words, guys. We are getting better everyday.... Quote Selected
Toyota Quality Down, Mercury Lives Reply #9 – October 17, 2007, 08:11:04 PM theres no doubt fit and finish has gotten MUCH better the last few years.... Quote Selected
Toyota Quality Down, Mercury Lives Reply #10 – October 17, 2007, 10:20:03 PM Quote from: CougarSE;182986I work at a Lincoln/Mercury dealership. Milt Taylor Lincoln Mercury in fact.The new cars are amazing. The new Sable? Very nice. Montego or not the car is freaking amazing.My Mom bought a new 500 last year, it is very nice! And her's isn't even a top-of-line model either. I checked out some Montego's just to compare and their interiors are even better. That car/platform impresses the hell out of me. Quote Selected
Toyota Quality Down, Mercury Lives Reply #11 – October 17, 2007, 10:33:44 PM Quote from: EricCoolCats;182989The thing about all the new Ford/Lincoln/Mercury s is...On paper, they're an incredible bargain.In reality, they're extremely well constructed and reliable.In crash testing, they're very, very safe.In features they are mostly on par with other automakers, with some things (like the Sync option) unique.But in styling...not so much uniqueness. I like the way they look, and happen to be fond of the Mercury versions vs. the Ford versions. But are these vehicles too stylized now? There is no roughness, no sharp edges...it's all dumbed down. Yeah, everyone else is like that too. I find it difficult to call the Fusion "bland" compared to a Camry or Accord. But they're all vanilla to begin with. Consumers are buying based upon what's "on paper" and less by what their eyes see. There is no passion in that. And automakers keep giving them more of the same bland stuff.Guess I'm just stuck in the '80s when Ford vehicles had almost everything: safety, luxury features, and unique styling. (And lack of power! Woohoo!). You can't have everything.The sad thing is that most cars buyers are not passionate about cars, like those of us in this forum. Toyota and Honda make cars for the passionless masses and reap the benefits. The passionless are the targets and those with passion that actually create huge excitement about cars are left without their market needs met.I think Mercury should actually be closed, and I'm a Mercury man. It doesn't make business sense to use valuable resources of a greatly depleted FoMoCo work force making three of the same cars with a different face and features. None of the successful car companies are doing it. I do hope it somehow works out for the better for FoMoCo. Quote Selected
Toyota Quality Down, Mercury Lives Reply #12 – October 17, 2007, 10:37:48 PM We had a Sable Premier on the showroom floor for a while. Fully loaded. Farking expensive but OMG! That thing was amazing. Another surprise surprise! car... the Mariner. Those things have freaking awesome interiors in them, I love having to move those things :DThe Milan is pretty nice overall. You can get it with a 5 speed too!However I am not impressed with the Lincoln offerings. MKZ is alright I guess.. but small. The Navigator is well a Navigator. Very odd styling. Looks kind of like a rocket ship more than a Ford. The dash in those appears to be taken from the parts bin of a 66 Mustang with a cluster out of a 80 Lincoln something. Quote Selected
Toyota Quality Down, Mercury Lives Reply #13 – October 18, 2007, 08:55:10 AM I like the Milan a lot. I was iffy on it when they first came out but we rented one when we went to Florida two years ago and it was a very nice car.I first thought that the Fusion and Milan were boring, but they grew on me. IMO, there's nothing really boring about the styling of either of them. In fact, I think they are the nicest sedan offerings that FoMoCo has. Even better style wise than the Taurus/Sable. Quote Selected
Toyota Quality Down, Mercury Lives Reply #14 – October 18, 2007, 02:52:37 PM I'm not sure how they can say Ford's styling is bland.Honda and Toyota had bland styling for YEARS! They're only just now making the Accord and Camry look like something besides a box with wheels.And has anyone seen the new Subaru Impreza? Good Lord, they made that thing look about as generic as they possibly could. Quote Selected